Customer feedback survey - African Jacquard

1. How old are you?

2. Where are you located?

3. What is your gender?

4. What industry do you work in?

5. Do you prefer to shop in store or online?

6. On a scale of 1 to 10, how much does sustainability matter to you when purchasing a product?

7. Where did you first hear about us?

8. Have you purchased or used our products before? Which ones?

9. Where did you buy our products? How would you describe the buying experience?

10. What convinced you to buy our product?

11. What prevented or is preventing you from buying our products?

12. Have you purchased or used similar products before? Which ones and from where?

13. What positive things can you say about our products?

14. What positive things can you say about our business & brand?

15. What negative things can you say about our products?

16. What negative things can you say about our business & brand?

17. Do you feel our products are value for money? If yes, what is the value, if not, what values do you spend your money on?

18. Is there anything else you'd like to add about our products, brand or business?

19. What do you like most about our website?

20. What do you like least about our website?

21. Do the images and descriptions give you a clear idea of what you’re buying?

22. How can we make our website better?

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We appreciate your time and honest feedback!